A Nigerian man, Deriano, has taken to Twitter to call out Bolt (Taxify), for ‘stealing’ from him.
According
to him, they have consistently debited money from his account for over a
month now, even when he doesn’t use their service.
He has now
threatened to sue after he woke up to another debit alert from them this
morning, even after he removed his card and deleted the app.
He shared the story alongside screenshots of his bank debits. See below…
“@Boltapp_ng
Taxify or Bolt or whatever you call your scam shitty brand now. My God,
I’m so mad. One month ago you guys consistently stole money from my
linked debit card up to 13k, I ignored because I couldn’t go through all
that stress of contacting your customer care.
THREAD!
Last
week i recieved 6 different debit alerts up to 8k for no reason. Now, i
became worried and i couldn’t ignore this time. I have sent Emails, Dms
and Replies for a week now, no response. And @Boltapp_ng have been
posting tweets on their timeline and ignoring all my messages.
To even think I ditched my @UberNigeria app for this scam company?
A
reputable company would have a working phone number that is relevant
and active for customer support and services. But your line has been
purportedly switched off over a week now.
Again this morning I woke up to another debit alert from @Boltapp_ng even after I removed my card and deleted the app.
Now
I’m disgusted! And I’m taking it further to another level. Since we are
all mad in this country and nothing in Nigeria is done appropriately
and efficiently.
I’m definitely going to court to file a lawsuit
on Monday. I don’t need my refunds anymore. We have been so neglected
and frustrated to be Nigerians that our rights and interests don’t
matter to these foreign companies. I will sue @Boltapp_ng so help me
God.
I can’t be the only one going through the disgruntlement and incompetence of this company @Boltapp_ng“
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